FAQ

PORTRAIT
SESSIONS

Hopefully this page answers any questions you might have, but please feel free to call, text or email if you have further questions.

WHAT KIND OF SESSIONS DO YOU OFFER?

  • You can find all session types here.

HOW CAN I BOOK A SESSION?

  • 1. Choose a session type. 2. Schedule your date and time on the calendar, then fill out the details form. 3. Once your date is confirmed, you'll receive an invoice and contract. Your payment secures your date (all sessions are non-refundable, but can be rescheduled under certain conditions). 4. We'll chat to discuss all the details!

HOW DO I PAY FOR A SESSION?

  • I accept cash, Venmo and Zelle. Checks are not accepted.

DO YOU HAVE A STUDIO LOCATION?

  • I primarily shoot on-location (beaches, downtown areas, homes, businesses etc) but if you have a session idea that works better in a studio, we can rent studio time locally, for an extra fee.

CAN I RESCHEDULE A SESSION?

  • Sure! Assuming the details of your session remain the same, as long as you request the reschedule at least 21 days prior to your session, I’m happy to move your session to any open date on my calendar. Reschedule requests inside of 21 days will be considered on a case-by-case basis. Reschedules within 7 days of your session will incur a 50% fee, due to losing income from not being able to re-book the date of your original session.

IS IT POSSIBLE TO CANCEL MY SESSION IF I NEED TO?

  • Of course! You are always welcome to cancel, but I definitely recommend rescheduling if possible, because you’ll lose 50% of your payment if you cancel, regardless of the reason for cancellation and if you cancel within 7 days of your session date you will forfeit your entire fee. Why the hefty penalties for cancellation? Because the closer to a session date the cancellation, the more difficult it is to re-book that date, which means a very large potential loss of income (plus the work already performed getting ready for a session like scouting locations, consulting with clients, preparing mood boards, prepping equipment, etc). The good thing is, though it's not guaranteed, if I do manage to re-book a session on your canceled date at the same booking fee as yours, then I will fully refund your session!

WHAT HAPPENS IF YOU (THE PHOTOGRAPHER) CAN'T MAKE IT TO THE SESSION?

  • If I’m unable to attend, I’ll try to reschedule first, or if that’s not possible, I’ll attempt to find a replacement photographer of a similar skill level – either one of my associate photographers or a peer in the local community. If none are available, I’ll refund your fees in full and I’ll give you a $50 discount code valid one time towards any future booking – and the code is transferable!

WHAT SHOULD WE WEAR?

  • You are welcome to coordinate your outfits on your own, or I can provide a Pinterest board with all kinds of outfit inspiration. One suggestion: if wearing matching colors, it’s better to wear similar shades of the same color rather than everyone wearing the exact same color. Also keep in mind that bold prints, patterns and graphics can be very distracting and draw the attention away from you. Consider solid colors or less-obvious patterns/prints.

CAN I CHANGE OUTFITS DURING MY SESSION?

  • If you booked a Signature Session, then yes! It allows outfit changes. Keep in mind that the more outfits you change into, the less time we have to photograph you, and though one hour seems like a long time, that time can be eaten up quickly by multiple outfit changes. I recommend two outfits per one hour session.

CAN WE INCLUDE PETS IN OUR SESSIONS?

  • Absolutely! As long as they respond well to your direction, dogs and other pets that can be easily directed or managed are welcome in any session. Please note, I can’t guarantee that your pet will be looking at the camera in any shots, but we’ll work together to try to make it happen!

HOW LONG WILL IT TAKE TO RECEIVE THE PHOTOS?

  • You can typically expect to see your edited images within 7 business days of your session! A three day rush is available for $50 per session, a next day rush is available for $100 and a same day rush is available for $200.

HOW DO WE RECEIVE THE PHOTOS?

  • I deliver high resolution digital images via an online gallery, typically at or around 1920 pixels per long side.

WHO OWNS THE PHOTOS?

  • As the creator of the art, I own the copyright to all images I create, which is both state and federal law. Don’t worry though! You’ll receive a license to use the photos in nearly any way you like, with only a few limitations (like not being able to remove my logo except in certain circumstances, not being able to sell the images or assign rights to them, and no commercial uses without permission from me).

CAN I PRINT THE PHOTOS?

  • You are welcome to print images up to 8×10 inches on a home printer for personal use. For wall art, sizes larger than 8×10 and all other print needs, you can order professional prints, canvases and more directly through the gallery. I use one of the best professional printers in America, White House Custom Color. Please note: your license does not include permission to print photos at budget printing locations like CVS, Walmart, Shutterfly, etc. unless they are 5x7 or smaller.

CAN I BUY THE RIGHTS TO THE PHOTOS?

  • Yes, non-commercial clients can purchase the copyright for $1500 per gallery, or $500 if you allow me to use the photos for promotional purposes. You will then have complete ownership of the images and can do anything you’d like with them, and unless you choose the promotional option, I will no longer have any right to use the images in any way. Commercial clients will need to negotiate a separate agreement on a case-by-case basis.

CAN I SHARE THE PHOTOS ONLINE?

  • Absolutely! Feel free to share the photos anywhere you like, as long as my logo remains visible. You can remove my logo for use at home or for use in a personal/commercial website design (as long as the website belongs to you), but please leave the logo on for all other purposes.

CAN I EDIT THE PHOTOS?

  • You may edit the photos in any way you like for personal use that won’t be shared online or through email. For any image that could or will be shared online (social media or otherwise) or sent to others through email, please don’t edit the photos beyond basic cropping. I’ve worked very hard over the years to develop my style and vibe, and when others see my work, it should look like my work.

WHAT IF IT RAINS ON SHOOT DAY?

  • If it’s raining, we can either reschedule the session or explore indoor location options. If it’s just gray or windy, or even if it’s just sprinkling a little here and there, we’ll still shoot! Gray days provide very even lighting and we can get some great shots. I do reserve the right to cancel and reschedule if the weather worsens during the session.

DO YOU HAVE INSURANCE?

  • Yes, I carry liability insurance and I’m licensed to work in San Luis Obispo County and others.

CAN WE BRING A FRIEND OR FAMILY MEMBER ALONG TO OUR SESSION?

  • Yes, you’re welcome to bring a guest for support or to help with any little ones. Please note, if you want them to actually be in the session and be photographed, there’s an extra fee of $50 per adult, which is due in advance or at the session itself. There is never a fee for extra children, as long as the children are siblings. Children who are extended family or friends are $25 per child.

PLEASE NOTE

  • Please note: this FAQ page is an informational guideline and is not a legal document and should not be treated as such. Please consult your contract for specific legal details. I am not responsible for accidental errors or omissions on this page. Should any information on this page contradict or contravene anything in a legal agreement between Namu.Love and a client, the contracted agreement will take precedence.