PRE-WEDDING QUESTIONS

BEFORE BOOKING


How far in advance should we book our wedding with you?

As soon as you’re ready! But I definitely recommend booking as far in advance as you can, because most clients book anywhere from 6 months to a year out.

Can we see examples of full weddings before we book?

Of course! You can see full galleries here: WEDDINGS – if there’s a password-protected gallery you’d like to view, let me know and make sure to include the name of the gallery or a link to it.

Do you photograph LGBTQ+ weddings?

I would LOVE to! I haven’t yet, though. The irony is that I happen to occupy a tiny corner of the LGBTQ community myself. Real talk though, it doesn’t matter to me what group you identify with – if you love love, then you’re my kind of people.

AFTER BOOKING


What if we need to reschedule or cancel our wedding?

RESCHEDULING: If your wedding is at least 6 months out and assuming your future date is open on my calendar, I’m happy to reschedule and move your booking fee to the new date! Of course, if there are any major changes or costs associated with switching to the new date or location, we’ll need to add those to your final total (for example: if the new location is farther away, or the number of guests significantly increases, or we’ll need to book two overnight stays instead of one).

CANCELING: Unfortunately, because there’s no guarantee that I’ll be able to book with a new couple on your date, if you cancel within 6 months of your wedding date, you’ll forfeit any fees paid up to that point to cover any work I’ve already done and the loss of potential income from being unable to re-book your canceled date.

There is a silver lining, though! If you do have to cancel within six months but I manage to re-book your date, I’ll refund up to $1000 of your fee or whatever you’ve paid up to that point, whichever is less.

ENGAGEMENT SESSIONS


When should we schedule our engagement session?

If you’d like to use images from your engagement session for save-the-dates, announcements or on your website, the consider scheduling the session at least 4 to 6 months before your wedding. If you don’t need to use the images in advance, then there’s no pressure and we can schedule your engagement session any time prior to your wedding.

Can we schedule our engagement session on a weekend?

Because most weddings happen on Fridays, Saturdays and Sundays, I generally don’t book engagement sessions on weekends. If you’re set on a weekend date, we can tentatively schedule it, but you should be aware that the date will remain open for other bookings, and if I do book something else that conflicts with your session, we’ll have to reschedule to a new date. Of the three weekend days, Sunday is your best bet, because I don’t have nearly as many weddings on Sundays. I definitely recommend booking a Monday through Thursday engagement session, and bonus: they’re generally easier and more fun because there are less people around!

WEDDING DAY QUESTIONS


What happens if there’s bad weather during our outdoor wedding?

If there’s just a little rain, it’s windy or skies are gray, we’re going to keep shooting! Sometimes those drizzly days and overcast skies can result in some very beautiful images. If it’s a real storm, hopefully your venue and you have worked together to plan for an indoor emergency relocation. It’s important to note that there are no refunds for weather or natural disasters or other circumstances outside of my control.

POST-WEDDING QUESTIONS

IN GENERAL


We thought you were amazing on our wedding day. Can we tip you after the wedding?

You definitely don’t need to tip me! But if you thought I went above and beyond for you and you’d like to send me some sushi money? I’ll never say no to anything that lets me eat more raw salmon. 😀

My Venmo is @namuwilliams.

ABOUT THE PHOTOGRAPHS

Will our full gallery be shared online publicly?


Only if you’re OK with that! If you’d prefer your full gallery be private, then it will be listed in my portfolio but it will require a password to view.

If you don’t mind your gallery being public, that’s great too. Being able to see full galleries shows potential clients exactly how I cover a wedding, and it can really put their mind at ease about booking with me. A public gallery also makes it much easier to share your photos with friends and family.

Please note that I’ll be sharing my favorite images from your wedding on our website and social media even if you choose a private gallery – that’s how we wedding photographers advertise (and it’s likely how you found us!). But keep this in mind: whether you choose a public or private gallery, if there are specific images you prefer I don’t share publicly at all, I’m happy to remove them from a public gallery and use alternatives when sharing on social media. Your privacy choices are very important to me.

When will we see our photos?


I pride myself on having one of the fastest turn around times in the industry. Assuming there are no factors outside of my control (and assuming I’m at a normal level of “busy”), you’ll get a sneak peek within one business day and your full gallery will be delivered within 3 weeks of your wedding date! That’s right, less than a month after your wedding, you’ll have all kinds of gorgeous images to help you re-live your special day. Please note: wedding locations held out of our home region or out of state will extend delivery times by 7 business days to allow time to travel back home.

I’m not sure I can wait three weeks to share photos from our wedding! Is it OK to share photos from friends and family as soon as the wedding is done?

You can totally do that! Lots of friends and family are going to likely be sharing photos and videos they took as well. But from a social media impact point of view, if you want to achieve the most eyes on your beautiful new wedding photos when you finally share them, then we suggest not posting any wedding photos on your Instagram or Facebook feeds until you have your sneak peek photographs from me. Often, couples are tempted to share a post announcing the wedding is officially done and they include whatever photos they have from friends and family, and that is the post that gets all the social media algorithm love, so when you finally post your official sneak peek photos a day or two later, because the algorithm thinks you already made your big wedding photo post, these will just be “more photos” and all those gorgeous wedding shots will be seen by far fewer people.

For a bigger impact, definitely go ahead and write that post-wedding “We did it!” post, but limit it to the sneak peek photos. When you’re writing it, say anything you want about the day, write a lot or a little, but make sure to tease the full gallery (“We can’t wait to share the whole day with you – the full gallery from our amazing photographer Namu coming soon!”), and that way, you’ll be building up excitement all over again.

For the BIGGEST impact, don’t share any wedding-related posts at all until you can include your favorite wedding shots. If you can hold off a few weeks to make that big “We did it!” post, you’ll get a massive amount of eyes on your post, with tons of reactions and interactions.


What size are the photos you deliver?

I deliver two galleries: the first gallery is your sneak peek gallery, which is 1920×1080 images that are low in file size and easy to share on social media or through email. The second gallery is your main gallery with full resolution images suitable for printing at any size. You can order your prints, wall art and other products using your images, directly through your gallery.


How many photos will I get? Will I get all the images you shot?

You’ll receive a TON of photos, especially compared to how many most photographers deliver. For weddings it works out to be around 70-100 images delivered per hour, on average. You don’t have to worry at all about getting “enough” images – you’ll get every single image I shoot that I think is amazing and matches my brand and these days (humble brag), that’s pretty much most of the images I shoot, lol. You won’t get every photo I took because some photos end up blurry or just terrible in general (even I take some terrible shots sometimes!), but you’re hiring me because I’m an expert photographer with more than a decade of experience and that means you can trust me to deliver every single shot that’s worth delivering.

Which kind of shots do I not deliver? I don’t deliver “repeats” (shots that are just slightly different versions of the same subject or scene), blurry shots or accidentally inappropriate shots (like when the wind blows a dress up or a very unflattering shot of someone). Everything else gets included, as long as it’s a great shot! Due to the candid, sometimes rapid-fire nature of my photography style, not every shot is going to turn out the way we want or expect, but don’t worry, the best shots will always end up in your gallery. Which leads me to another common question…


Can you send me the unedited RAW files?

You’re paying for the final product, which are generally high resolution jpgs, RAW files (for Canon, .cr2 or .neg file types) are considered the early “sketches” of a photograph and are never included as part of any fee. The vast majority of clients won’t even have software capable of opening RAW files.

It’s possible to completely own your wedding images (including the copyright), which would give you total ownership of the final photographs, along with all rights, and I will no longer have the right to use the images in any way without your permission. The fee for that is $2500, in addition to your wedding package fee, but please note: buying out the copyright does not give you access to any “extra” images, nor does it give you access to any RAW files.


How are files delivered?

Your images are delivered in an online gallery in an industry-standard digital format with my company logo placed unobtrusively at the bottom of the image.

WHO OWNS THE PHOTOGRAPHS?


As the client, don’t I own the photos?

Unfortunately, this is a common misconception! The reality is that you don’t. As the artist who creates the art (and photographs are art), copyright ownership is automatically assigned to the photographer the moment the image is created, making them the owner and rights holder. As the client who has commissioned me to create the art, what I’m doing is assigning you the right to use the images in almost any way you see fit as long as it’s for personal or very limited commercial use – that means you can’t sell the images (or transfer ownership at all, because you don’t actually own the images) and you can’t assign rights to other people to use them without my permission. For example, you can’t give a news agency or magazine the right to print your wedding images in their publications without first getting permission from me (but don’t worry – except for very rare exceptions, it’s always going to be a “yes!” from me!).

If you’re bothered or worried about this, try not to be! This is not only both California and federal law, it’s also standard practice in all photography industries (and all art industries, in general). Even though I own the images, you’ll be able to do all the things the vast majority of people would want to do with them. You can download them anywhere, share them online, buy prints (as long as you order them through me) and hang them all over your home or office. In terms of personal use, what you can do with the images is nearly unlimited.

Examples of two hard limits I put on your personal use are:

1) that you don’t obscure or remove my logo from the images (except where it would be impossible not to, like with Instagram’s square-cropped images – that’s fine, as long as you tag me or credit me in the post when my logo isn’t visible) and

2) that you don’t re-edit the images yourself. This includes using filters in apps like Instagram or stand-alone editing apps on your phone. Of course, if you want to use an image to make a birthday card or something similar where you’re just adding text over the top, that’s totally fine! Those kinds of uses are OK. It’s the editing that changes the way the image itself looks that isn’t allowed. Making the image sepia or black and white, for example, or using an IG filter to make the image look gritty or distressed. Those kinds of things aren’t allowed.

Important note: if you’ve been provided unwatermarked images for printing, please remember that those unwatermarked images are not for sharing on social media or anywhere publicly, they’re only for printing wall art that will hang on your walls or sit on your desks. Any images shared on social media must include my logo (except where noted), unless you’ve paid the fee to buy out the copyright.

All of this may seem a little harsh or unfair, but considering word-of-mouth is the main (and often only!) form of advertising most photographers use, it’s important that our branding stay visible on the images we worked so hard to create for you.


Can I buy the shots that you took but didn’t include in the gallery?

Unfortunately, no. Not even if you say “pretty please, with a cherry on top!”

If we think an image isn’t suitable for including in your gallery, it’s because either the image doesn’t match Namu.Loves brand or style or it isn’t professional quality. Any images that don’t live up to our quality standards are deleted. Think of deleted shots as the early sketches of an artist – you would never expect the artist to share those with you, right? Again, the final product is what you’ve paid for.

Never fear, though, we’re not deleting any images just because we think “Oh, the client probably won’t like this shot.” – any photo that is clear and matches our quality standards will be included in your gallery. And you’re going to get lots and lots of gorgeous shots – so many that you might even get tired of looking through your images and need to take a break! 😀


What kind of photo editing is included?

My style is very candid, using both natural and off-camera lighting. Many of my shots look pretty good right out of the camera and don’t need much editing, so I generally just crop, color-correct and adjust light/shadows. Photoshopping fly-away hair, blemishes, closed eyes or other advanced editing is not included, but can be added for $10 per image.