Privacy Policy

Namu.Love (“we” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information. It applies to our website [website address] and any services provided.

Information We May Collect

Contact Information: Name, email address, phone number, mailing address.
Booking Information: Session details, preferences, locations.
Payment Information: Credit/debit card details, billing address (processed securely through a third-party payment processor, typically not stored on our systems).
Images: Photographs and videos taken during your session.
Website Usage Data: IP address, browser type, pages visited, referring websites, and other technical data collected through cookies or similar technologies.

How We Use Your Information

Providing Photography Services: To communicate with you, schedule sessions, deliver images, and process payments.
Marketing and Promotions: To send occasional newsletters or promotional offers, with your explicit consent.
Website Improvement: To analyze how users interact with our website in order to enhance the user experience.
Legal Compliance: As required by law, court order, or other legal processes.

Sharing Your Information

Third-Party Service Providers: We may share information with service providers who assist with payment processing, website hosting, email marketing, and image storage. These providers are contractually obligated to protect your information. Legal Reasons: If required by law or if we believe disclosure is necessary to protect our rights, prevent fraud or harm, or comply with a legal process.

Your Rights (with emphasis on California rights)

Right to Access: You can request a copy of your personal information we hold.
Right to Rectification: You can request to update or correct inaccurate personal information.
Right to Deletion: You can request us to delete your personal information, subject to certain exceptions.
Right to Opt-Out of Marketing: You have the right to opt-out of receiving marketing communications.
Right to Restrict Processing: In some cases, you may have the right to restrict how we process your information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of security is 100% effective.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, personalize your experience, and analyze website traffic. You can control these technologies through your browser settings.

Children’s Privacy

Our website and services are not intended for children under the age of 13 (or 16 under specific California laws). We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the bottom of the policy indicates when revisions were last made. Your continued use of the website after changes signifies your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at: namu@namu.love

Last updated: April 19, 2024